Privacy Policy

Information we receive

This site does not include user accounts, registration forms, online payments, or our own advertising tracking tools.

• Language preference: we store your Spanish or English selection in your browser.
• Voluntary communications: if you contact us by email or WhatsApp, we receive the information you choose to share, such as your name, company, contact details, and project information.
• Basic technical information: the site hosting provider may process logs needed for security, availability, and diagnostics, such as IP address, browser type, and access date.

How we use information

We use information to answer inquiries, assess projects, prepare proposals, provide support, protect the site, and comply with legal obligations. We do not sell personal information.

WhatsApp, email, and external services

When you select WhatsApp or email, you leave this site and your communication is also governed by the relevant provider's policies. ELIT does not control the privacy or security practices of those external services.

Retention and security

We keep communications for as long as reasonably needed to address the request, maintain business records, resolve disputes, and comply with law. We use reasonable administrative and technical safeguards, but no transmission or storage method guarantees absolute security.

Disclosure

We may share information with providers supporting our operations, limited to their role and obligations; when required by law; to protect rights and safety; or during a business reorganization. We do not authorize those providers to use it for unrelated purposes.

Your requests

You may request access, correction, or deletion of information you sent us, subject to applicable legal and business obligations. Email info@supportelit.com. We may request reasonable information to verify your identity.

Children and changes

The site is intended for businesses and is not designed to intentionally collect information from children. We may update this policy as our practices change and will post the new effective date here.

Contact

ELIT ADVANCED TECHNOLOGY LLC · Puerto Rico · info@supportelit.com